Hospice Care

Westchester Hospice Care Centered Around You

Hospice care is specialized care focused on comfort, dignity, and quality of life for people facing a terminal illness, rather than on curing it. At Jansen, that care is delivered by an interdisciplinary team of physicians, nurses, social workers, spiritual counselors, and trained volunteers, wherever the patient calls home — including private residences, skilled nursing facilities, assisted living communities, and contracted hospital settings throughout Westchester County and the Northern Bronx.

Jansen Hospice and Palliative Care has been providing hospice care to the Westchester and Northern Bronx communities since 1984. Our hospice services are provided wherever a patient calls home, whether that is a private residence, a skilled nursing facility, or an assisted living community.

We are certified by Medicare and Medicaid, and accredited by The Joint Commission. Hospice care is delivered in partnership with the care team at NewYork-Presbyterian/Lawrence Hospital and the broader NewYork-Presbyterian healthcare system.

Hospice Care Services and Support

Jansen takes pride in providing a full range of services to patients and their families.

  • Medical and Nursing Care — A registered nurse formulates and coordinates the hospice plan of care in direct communication with the patient’s physician. This includes arranging medications, supplies, equipment, and any additional services needed. A medical director oversees the plan with a focus on symptom control and pain management.
  • Around the Clock Availability — Jansen provides 24-hour on-call services and assistance. Patients and families have access to support at any hour, including nights, weekends, and holidays.
  • Home Health Aide Services — Certified home health aides assist with personal care needs and help patients maintain comfort and dignity in their day-to-day lives.
  • Social Work and Emotional Support — Certified social workers assist with resource planning, care coordination, and emotional support for both patients and families throughout the hospice journey.
  • Spiritual Care — Spiritual counseling is available to patients and families of all faith traditions and backgrounds. This support is offered without any religious requirement or affiliation.
  • Bereavement Support — Jansen provides bereavement counseling both during the hospice period and after a patient passes. Individual and group support are available to family members and caregivers.
  • Volunteer Support — Specially trained volunteers provide companionship, assistance with daily living, and respite for caregivers. They are an integral part of the Jansen team.
  • Therapies and Supplies — Physical, occupational, and speech therapies are available as needed for symptom management. All medications for symptom control and pain management are covered, along with necessary medical supplies and equipment.
  • Short-Term Inpatient and Respite Care — When a patient needs a higher level of care or a caregiver needs a period of rest, Jansen arranges short-term inpatient or respite stays of up to five days at contracted facilities.
  • Nutritional Counseling — Nutritional guidance is available to support comfort and quality of life.
  • Complementary Care — Jansen offers a board-funded complementary care program including acupuncture, massage therapy, music therapy, and more, provided at no additional cost.

Integrative Therapies for Hospice Patients

Complementary therapy, also known as integrative therapy, is used alongside standard medical treatment to promote relaxation, increase comfort, and support a sense of peace and well-being.

It is not a replacement for medical care. It works in concert with it.

Acoustic/Music Relaxation
Acupuncture
Aromatherapy
Art Therapy
Massage Therapy
Pet Therapy
Reflexology
Reiki
Therapeutic Touch

Why Westchester Families Choose Jansen Hospice

  • Affiliation with NewYork-Presbyterian — Jansen’s affiliation with NewYork-Presbyterian/Westchester Hospital supports coordination of care across settings, giving patients and families access to a trusted institutional network when they need it most.
  • Care That Goes Beyond the Medicare Benefit — The standard Medicare hospice benefit covers core medical services. Jansen’s Board of Directors funds additional programs, including the complementary care program and the 11th-hour program, both at no additional cost to families.
  • The 11th-Hour Program — In the final days of a patient’s life, Jansen provides intensive home health aide support through its 11th-hour program. Aides are present for extended hours during this period so that patients are not alone and families have support when they need it most.
  • Flexibility in Care Setting — Families do not need to relocate a loved one to access full hospice services. Jansen’s team comes to the patient, regardless of where they are receiving care.
  • Extended Bereavement Services — Jansen’s bereavement program extends beyond the hospice period. Families and caregivers have access to ongoing support after a loss, including individual counseling and group programs.

Meet the Jansen Hospice Care Team

  • Andy Mumm, MD

    Medical Director
  • Melody Madera, MS, MPH, HACP, PHNA-BC

    Administrative Director
  • Milena Zaprianova, RN

    Patient Care Director

Andy Mumm, MD

Medical Director

“What makes this job meaningful to me is always being able to help people. Even when you can’t fix what is going on, you almost always find a way to help them achieve something that is important to them.”

Melody Madera, MS, MPH, HACP, PHNA-BC

Administrative Director

“We [Jansen Hospice] started with our heart, really wanting to take care of families and be there for the community.”

Milena Zaprianova, RN

Patient Care Director

“It takes a different kind of personality to work in hospice. We see life in a different way and appreciate life. We want to bring comfort and love and empathy at the last days of life.”

Hospice Care vs. Palliative Care

Palliative Care

  • Goal: Relief from symptoms and stress of serious illness
  • Stage of illness: Any stage
  • Curative treatment: Can continue alongside curative treatment
  • Eligibility: Any serious illness
  • Care team: Specialists working alongside the primary care team
  • Setting: Hospital, outpatient, or home

Hospice Care

  • Goal: Comfort, dignity, and quality of life at end of life
  • Stage of illness: When curative treatment is no longer being pursued
  • Curative treatment: Curative treatment is no longer the focus
  • Eligibility: Physician certifies a prognosis of six months or less
  • Care team: Nurses, social workers, spiritual counselors, and aides
  • Setting: Home, assisted living, skilled nursing facility, or contracted hospital

Frequently Asked Questions About Hospice Care

What is the difference between hospice care and palliative care?
Does choosing hospice mean giving up?
Can a patient leave hospice if their condition improves?
How long can a patient receive hospice care?
Where is hospice care provided?
Who is part of the hospice care team?

Serving Westchester and the Northern Bronx Since 1983

Jansen has walked alongside families in this community for more than forty years. If you have questions about hospice care, what to expect, or whether this is the right time to reach out, we are here to have that conversation.

Hospice and Palliative Care Resources

My mom continued to decline but I was never alone. The on-call nurses on the after-hours number are amazing. As a first-time care giver their support was invaluable. The Jansen organization has found a way to find truly kind and caring people to employee. I hope you realize how wonderful your staff is. I cannot stress how important the kindness and compassion of your staff is to family members caring for their loved ones. My mom was able to pass away in her home as she wished.

— Robyn