Hospice Care That Feels Like Family: Diane’s Story of Compassion and Connection

At Jansen Hospice & Palliative Care, we believe that hospice is more than a service, it’s a presence. It’s about surrounding families with care that’s as compassionate as it is competent, and walking beside them through one of life’s most profound transitions with grace, empathy, and dignity.

Hear Diane’s story in her own words here.

For Diane, navigating the final days of both her husband and her mother was a journey marked by love, loss, and an overwhelming sense of responsibility. But she didn’t walk it alone. She describes how Jansen’s team became more than caregivers, they became a lifeline.

“They descended upon our homes like angels from on high,” Diane shares. “They were positive, they were optimistic, they were kind. They were loving. They were humane.”

Beyond Medical Care: A Human Touch

At-home, long-term hospice care in Westchester is not just about managing symptoms. It’s about creating space for families to breathe, connect, and find moments of peace amid uncertainty. Diane’s story reminds us that what truly sets Jansen Hospice apart is the human element and the ability to show up with open hearts and genuine connection.

“They were human. And they listen, and they share, and you share,” Diane says. “As a caregiver, I will always be grateful.”

Our team doesn’t just provide care, they build relationships. Whether through gentle conversation, quiet presence, or shared stories, Jansen’s staff offer something that can’t be measured: comfort that comes from being seen and understood.

A Deeper Kind of Support

What we offer at Jansen goes beyond what’s listed in a care plan. It’s an intrinsic part of who we are and how we serve. For Diane, that made all the difference.

“What you get from Jansen is thoroughly beyond health,” she reflects. “It’s just an intrinsic piece of what they do and who they are.”

When you invite Jansen into your home, you’re gaining trusted partners who understand the emotional and spiritual weight of caregiving. We’re here to help ease that weight, every step of the way.

For a Life Well Lived

At Jansen Hospice, our mission is to honor life by providing care that meets the moment with dignity, grace, and deep respect. Diane’s story is a powerful reminder of the strength and comfort that come from feeling supported by people who truly care.

“They simply understand clearly this is their profession. They’ve done this. They’re very good at it.”

To learn more about how Jansen Hospice & Palliative Care can support your family with long term hospice care in Westchester County, contact us to speak with a member of our compassionate team.